Fresh Perspective at Upwords
After her first 90 days at Upwords, Jennifer Redwood our Team Coordinator reflects on what she’s experienced. Jen’s reflections reinforce […]
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Upwords Welcomes Deborah Klotz as VP, Insights
I’m thrilled to announce that Deborah Klotz is joining the Upwords team as a Vice President, Insights. Deborah is bringing
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The Decline of the Conversation
A client who was new in their role called me recently to say they were confused because a moderator on
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Finding Hope Through Empathy
Empathy has been a strong buzzword in corporate boardrooms for the past few years. We have conducted countless projects over
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How To Have Better Conversations: Avoiding Conversational Narcissism
I overheard a conversation this weekend while at our local farmer’s market. A child came running to their Dad and
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Some Things Can’t Be Taught… But They Can Be Learned
The school of real life and the difference between knowledge, wisdom and insight Looking back on my first couple of
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We don’t know what we don’t know
This weekend someone in my social media feed posted a lyric from the song Colours of the Wind from the
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Why we don’t ask why
Think about what comes to mind when you hear the question ‘Why?’. When I have asked people about this, many
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What Currency Will You Be Spending This Holiday Season?
After spending a lot of time over the past few months conducting research with people across the country and then
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Declaring My Professional Resolutions
This year I’m trying something new. Instead of trying to make personal resolutions for the new year, I’m making some
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