
Upwords Welcomes Deborah Klotz as VP, Insights
I’m thrilled to announce that Deborah Klotz is joining…

The Decline of the Conversation
A client who was new in their role called me recently to say…

Finding Hope Through Empathy
Empathy has been a strong buzzword in corporate boardrooms for…

How To Have Better Conversations: Avoiding Conversational Narcissism
I overheard a conversation this weekend while at our local farmer’s…

Some Things Can’t Be Taught… But They Can Be Learned
The school of real life and the difference between knowledge,…

We don’t know what we don’t know
This weekend someone in my social media feed posted a lyric from…

Why we don’t ask why
Think about what comes to mind when you hear the question ‘Why?’.…

What Currency Will You Be Spending This Holiday Season?
After spending a lot of time over the past few months conducting…

Declaring My Professional Resolutions
This year I’m trying something new. Instead of trying to make…