A client who was new in their role called me recently to say…
https://upwords.ca/wp-content/uploads/2022/11/pexels-miguel-a-padrinan-1111369-scaled.jpg17022560laylaadminhttps://upwords.ca/wp-content/uploads/2019/11/Upwords_colour.jpglaylaadmin2022-03-07 20:51:112022-11-09 17:33:54The Decline of the Conversation
Last weekend I sat with my family by candlelight as we observed…
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I overheard a conversation this weekend while at our local farmer’s…
https://upwords.ca/wp-content/uploads/2020/10/Monkey.jpg36485472laylaadminhttps://upwords.ca/wp-content/uploads/2019/11/Upwords_colour.jpglaylaadmin2020-10-30 14:19:492020-10-30 14:19:49How To Have Better Conversations: Avoiding Conversational Narcissism
The school of real life and the difference between knowledge,…
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This weekend someone in my social media feed posted a lyric from…
https://upwords.ca/wp-content/uploads/2020/07/true-knowledge-exists-in-knowing-you-know-nothing.jpg10241024laylaadminhttps://upwords.ca/wp-content/uploads/2019/11/Upwords_colour.jpglaylaadmin2020-07-29 02:07:072020-07-29 02:07:07We don’t know what we don’t know
So here we are, reflecting on the past three months where our…
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Many brands rely on segmenting their target market to effectively…
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Upwords Welcomes Deborah Klotz as VP, Insights
The Decline of the Conversation
Need to do More with Less?
Finding Hope Through Empathy
How To Have Better Conversations: Avoiding Conversational Narcissism
Some Things Can’t Be Taught… But They Can Be Learned
We don’t know what we don’t know
Things change and things stay the same
Why we don’t ask why
Segments, Personas… They’re Actually Just People