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A picture of Layla Shea on the Insightful Connections Podcast

From Spark to Strategy: Upwords on the Insightful Connections Podcast

Leave a Comment / Leadership, Marketing, News, Personal, Perspective, Research, UpLift / Layla Shea

Podcast summary: What inspires someone to leave a successful corporate career, move across the country, and start a qualitative research […]

From Spark to Strategy: Upwords on the Insightful Connections Podcast Read More »

You Can’t Start a Fire Without a Spark!

Leadership, Marketing, News, Perspective / Layla Shea

At the start of every qualitative discussion, we tell participants: ‘there are no wrong answers’ In the ground rules of

You Can’t Start a Fire Without a Spark! Read More »

A Surprisingly Simple Fix to Gender Bias in Surveys

News, Perspective, Research / Layla Shea

What’s wrong with this survey question? With which of the following do you identify? Male Female Non-Binary Prefer to self-identify

A Surprisingly Simple Fix to Gender Bias in Surveys Read More »

Fresh Perspectives from our Team Coordinator

Fresh Perspective at Upwords

Leadership, News, Personal, Perspective, Research / Layla Shea

After her first 90 days at Upwords, Jennifer Redwood our Team Coordinator reflects on what she’s experienced. Jen’s reflections reinforce

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Growing our team

Upwords Welcomes Deborah Klotz as VP, Insights

Leadership, Marketing, News, Personal, Perspective, Research / Layla Shea

I’m thrilled to announce that Deborah Klotz is joining the Upwords team as a Vice President, Insights. Deborah is bringing

Upwords Welcomes Deborah Klotz as VP, Insights Read More »

conversations

The Decline of the Conversation

Leadership, Marketing, News, Personal, Perspective, Research / Layla Shea

A client who was new in their role called me recently to say they were confused because a moderator on

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Doing More With Less

Need to do More with Less?

Leadership, Marketing, News, Perspective, Research / Layla Shea

Last weekend I sat with my family by candlelight as we observed Earth Day. We reviewed the things that we

Need to do More with Less? Read More »

Spectrum of Empathy

Finding Hope Through Empathy

Leadership, Marketing, News, Personal, Perspective, Research / Layla Shea

Empathy has been a strong buzzword in corporate boardrooms for the past few years. We have conducted countless projects over

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Conversational Narcissism

How To Have Better Conversations: Avoiding Conversational Narcissism

Leadership, News, Personal, Perspective, Research / Layla Shea

I overheard a conversation this weekend while at our local farmer’s market. A child came running to their Dad and

How To Have Better Conversations: Avoiding Conversational Narcissism Read More »

Wisdom, Insight

Some Things Can’t Be Taught… But They Can Be Learned

Marketing, News, Personal, Perspective, Research / Layla Shea

The school of real life and the difference between knowledge, wisdom and insight Looking back on my first couple of

Some Things Can’t Be Taught… But They Can Be Learned Read More »

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